A Global Managed Services Personal Insolvency Company
A Global Managed Services Personal Insolvency Company.
Welcome to Ebenegate
We have the training, technology, and expertise needed to support people at every stage of their arrangement.
What our customers are saying
The whole process was so easy and every…
The whole process was so easy and every step was explained extremely well and fantastic support all through the process
Shona, Trustpilot
Alistair was very helpful and…
Alistair was very helpful and attentive. He was professional at all times and on the ball
Scott, Trustpilot
Nicolas was lovely kind listened took her…
Nicolas was lovely kind listened took her time didn’t rush me explained everything really well so I’d understand would highly recommend her services to everyone as couldn’t have received better care anywhere
Dawn, Trustpilot
The whole process was so easy and every… Alistair was very helpful and… Nicolas was lovely kind listened took her…How it works
We understand debt can be complex, so we’ve made our processes as easy as possible.
We draft proposals
Once a customer has been placed in an arrangement, we’ll draft a proposal based on their financial circumstances.
We take care of the setup
Our team will liaise directly with creditors, and are there to offer support as we set up the arrangement.
We help manage arrangements
When the arrangement begins, we’ll provide ongoing support to customers and ensure things run smoothly.
Who we are
EbeneGate operates across both Mauritius and the UK. Our UK office manages the day-to-day running of the business, while Mauritius hosts our customer care specialists and case-handling experts. They will be the point of contact throughout the life of each insolvency case.
Along with a wealth of knowledge and insight, we use the latest technology and systems to deliver a seamless customer experience. And with over 500 capable and dedicated employees on our team, our people truly set us apart.
How we help
Each member of our team is given extensive training and education to build an unparalleled understanding of your insolvency product. We only entrust your financial future with the very best.
We’re here for our customers when they need us to be. Whether it’s by phone, email, or in writing, we make sure they have everything they need, exactly when they need it.
Our Offices
In February 2020, we launched the renamed Ebenegate Mauritius. President of the Republic of Mauritius, His Excellency Prithvirajsing Roopun G.C.S.K., was at the official ceremony, along with other government officials.
You can find us here:
Ebenegate
Level 4
Tower C
1 Exchange Square
Wall Street
Ebène
Mauritius
Frequently Asked Questions
If you’re a business
Working with a global managed services company offers businesses the advantage of accessing a specialised and experienced workforce without the need for extensive in-house resources.
With a global presence, the team at Ebenegate can use their expertise and full-service support to enhance efficiency and provide seamless services to your clients.
At Ebenegate, our deep knowledge and expertise in managing personal insolvency clients on your behalf helps us to stand out.
Our commitment to privacy, security, and first-class customer support demonstrates our dedication to keep your clients happy. We offer tailored solutions, backed by a team that’s well-versed in the insolvency industry and its evolving best practices.
Working with us allows personal insolvency clients to streamline their operations by delegating the complex task of managing client interactions to the experts.
This leaves you free to focus on core business activities, while our team dedicates themselves to taking care of your clients, improving response rates, and increasing customer satisfaction.
If you’re a customer
Debt solutions are formal arrangements for managing your debts. They help you do so by creating a legally binding contract between you and your creditors.
If you’re facing challenges in repaying your unsecured debts in full but can manage to pay back a portion, a formal debt solution could be the right option for you.
Yes, using a formal debt solution will influence your credit score, as its presence will be recorded on your credit report for a span of six years following approval.
That said, your credit score might already have been affected due to your initial debt problems, so a debt solution may actually be better for your credit profile in the long-run.
Upon successful completion of your arrangement, you’ll be clear of the debts included in the agreement and free to begin rebuilding your credit rating.
Once you’re enrolled in a debt solution, creditors are prohibited from pursuing further actions against you and are not permitted to engage with you directly.
They shouldn’t be able to phone you or reach out to you directly, although it can take some time for them to learn that you have entered into an arrangement to deal with your debts.
Debt solutions offer people in financial difficulty a constructive way to deal with overwhelming debts, and empower you to more effectively handle your financial obligations.
Using a single consolidated monthly payment is established, taking your present financial situation into account. This payment is then divided among your creditors. Throughout the duration of the arrangement, any interest and charges linked to your debts are suspended.
Upon the conclusion of your arrangement, any remaining outstanding debts are forgiven.
Our fee structure is transparent and fixed, encompassing the Nominee Fee, Supervisory Fee, and all related expenses connected with the arrangement.
Fees will be deducted from your monthly payment or the proceeds gained from asset realisations that are channelled into your arrangement.
These costs will be thoroughly discussed by a knowledgeable advisor to ensure your comprehensive understanding of the financial implications.