Are you a Hanover Insolvency customer? Welcome to Ebene Gate, we’re delighted to have you with us. We’re here to look after every aspect of your debt arrangement and provide caring and professional customer service for the life of your insolvency agreement.
Frequently Asked Questions
As the largest global managed service provider for IVAs, and Trust Deeds we’re uniquely placed to look after your case. It’s our mission to give our customers the best possible insolvency support and service – and we’ll do all we can to enhance the level of care you receive throughout the life of your arrangement.
Don’t worry – nothing will change about the way your IVA or Trust Deed works. Your payment and term will remain the same, as will your insolvency practitioner. All Ebenegate customers benefit from our state-of-the-art technology, a specialist customer services team and a wealth of knowledge and expertise in all matters relating to your arrangement.
Your payment amount, the length of your arrangement and all other terms and conditions of your agreement are unaffected by the change.
No, if you have made your final payments to your debt arrangement your file will be reviewed and closed within the expected timeframe.
Need to get in touch? We’re only too happy to help. You can write to the team at: