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Working with
Pacific Financial Solutions

Ebenegate has helped more than 250,000 people manage their debt solutions and offered guidance on their journey to financial stability.

Welcome to Ebenegate

Ebenegate has helped more than 185,000 people manage their debt solutions and offered guidance on their journey to financial stability.

Welcome to Ebenegate, a global managed service company that will help progress and manage your Individual Voluntary Arrangement (IVA) application.

As a Pacific Financial Solutions customer, we’re proud to take over the set up and management of your IVA and will be by your side every step of the way.

Here we offer a reminder of your process so far and what to expect next.

Your initial application with Pacific Financial Solutions

You’ve started your IVA application with our partner Pacific Financial Solutions.

Pacific Financial Solutions is a personal insolvency company committed to providing support to those in need of financial guidance.

The organisation helps people struggling to repay debt they owe to find a solution that will allow them to regain control of their finances.

How Pacific Financial Solutions and Ebenegate have helped people just like you

Working with Pacific Financial Solutions, Ebenegate helps people struggling with debt enter an IVA, reducing monthly payments to one affordable amount.

Ebenegate will help you manage your debt arrangement for you on behalf of Pacific Financial Solutions. Our expert teams will guide you through the process of drafting your IVA proposal and take you through the approval process.

Benefits of working with Ebenegate

We draft and set up your proposal

We deal with creditors so you don’t have to

We’ll manage your arrangement

What’s next in your IVA journey?

You’ve taken the first positive step to managing your debt, now let us help you on your journey to a brighter financial future.

Ebenegate experts will take you through the IVA journey, providing tailored guidance and support every step of the way.

Here’s what to expect.

Sign your Proposal
Firstly, we’ll draft your IVA proposal and send it for you to review using our dedicated client app. It’s important to read this carefully and return this as soon as possible to progress with your application. If you need any support accessing your app please contact us on 0800 082 8095
Change bank
If you owe money to your existing bank, you may be required to switch to a new provider to stop money being taken while we set up your arrangement. This may seem daunting, but don’t panic, switching to a basic bank account is free and easy.
Meeting of Creditors
Next, we’ll arrange a meeting of creditors, sometimes referred to as MOC. This is a routine part of the IVA process and an important step to get your arrangement approved.

It can take about 16 days for us to arrange the meeting. We’ll manage this process for you and let you know of the outcome of the meeting and discuss your next steps depending on the outcome. Creditors will have two weeks from the date of the meeting to vote on the proposal so if we go a little quiet during this time, don’t worry.

How to contact us about your case with Pacific Financial Solutions

If you need to chat to an expert at any point during the set up of your arrangement or the lifetime of your IVA, please contact us using the details below:

Telephone: 0800 082 8095